Privacy Policy — BillMaster

This Privacy Policy applies to billmaster.ca, BillMaster web and mobile applications, and related services operated by BillMaster Inc., a company based in Montreal, Quebec, Canada. It applies to website visitors, restaurant partners, and users who view or pay bills through BillMaster.

Information We Collect

Information you provide directly, such as your name, email address, message, or information submitted when you request a demo or contact us.
Service and transaction information, such as table number, restaurant, bill details, payment amount, time of transaction, and actions taken in the app.
Technical and usage information, such as IP address, device type, browser, operating system, page views, app interactions, and diagnostic logs.
Payment-related information handled by our payment partners. BillMaster does not store full card numbers when payments are processed by compliant third-party providers.

How We Use Information

To provide, operate, maintain, and improve BillMaster and its apps.
To display, manage, and process restaurant bills and payments.
To respond to requests, provide support, and communicate about our services.
To maintain security, prevent fraud, detect misuse, and troubleshoot technical issues.
To analyze service usage, measure performance, and develop new features.
To comply with legal, tax, contractual, and regulatory obligations applicable in Quebec and Canada.

How We Share Information

We may share personal information in the following circumstances:

With restaurant partners when needed to display or manage a bill, confirm payment, or support operations.
With service providers that help us host, analyze, maintain, support, or secure the platform.
With payment partners to authorize, process, or confirm transactions.
When required by law, court order, or lawful authority, or when necessary to protect our rights, our customers, or the public.
As part of a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality safeguards.

We do not sell personal information.

Retention

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. Retention periods vary depending on the type of information and the purpose for which it is used.

Your Rights

Subject to applicable law, including laws in Quebec and Canada, you may request access to your personal information, request corrections, or withdraw certain consents where processing is based on consent. You may also ask for more information about how your data is used.

To make a request, contact us at info@billmaster.ca.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. No system is completely risk-free.

Cookies and Similar Technologies

We may use cookies, logs, and similar technologies to remember preferences, understand site usage, improve performance, and secure access to our services.

Third-Party Services

Our website or apps may link to or integrate third-party services and platforms. Those services have their own terms and privacy practices, and BillMaster is not responsible for them.

Children

BillMaster is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a minor has provided information improperly, contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on this site, together with its last updated date, is the version in effect.

Contact

BillMaster Inc.
Montreal, Quebec, Canada
info@billmaster.ca